How Consultations Work

Writing Center Services through the Wingspan offer a variety of ways for students and members of the community to get feedback on their writing.

Schedule an Appointment

In-Person Consultations

The Wingspan offers a variety of locations and hours for Writing Center Services. In-Person Consultations allow you to work closely with a trained writing consultant on the Lawrence campus.
Student studying on her computer

Virtual Consultations

Because many writers like face-to-face consultations but have complicated schedules, we also offer consultations online. Whether you choose to talk via text chat, audio chat, or video chat, online consultations enable you to have a real-time conversation with a consultant about your writing--from anywhere you have internet.
Student working on homework

eTutoring

For those writers who learn best from written feedback, we suggest sending your writing to us online and receiving eTutoring feedback. Though you do not have to meet synchronously in real time, you will still schedule an appointment time with a consultant – so you know when to expect a response.
Students working in Capitol Federal Hall

Use our Appointment System

To schedule an appointment, use the Jayhawk GPS Navigate Student App or log into Jayhawk GPS via the Navigate360 website using your KU single sign-on.

  • Once in Jayhawk GPS, you have two options for making an appointment:
    1. On the app, click "+" (the plus sign) on the top right of the page and then "Schedule Appointment."
    2. On the website, click "Drop-in or Schedule Appointment."
Image of Jayhawk GPS homepage with booking button circled
  • For the "What type of appointment are you interested in? (i.e., Advising or Other Support)" dropdown, click "Center for Learning and Writing Support."
  • For the "Which of the following topics best describes your need?" dropdown, click on the type of appointment you are interested in.
    1. For undergraduate and graduate writing consultations, as well as graduate coaching, choose "Writing Center Services."
    2. To speak about writing in one of the language options listed or to speak in English about assignments in one of the language options, choose "Multilingual Consultations."
  • Pick the date you want to meet.
  • Click on the date/time you want. You may also toggle between tutors, writing consultants, and coaches by clicking on the initials above the time options to select a specific person.
  • Choose your desired appointment type under "How would you like to meet?" 
    1. Choose “In-Person (Lawrence)” to meet in Anschutz Library’s 4th floor. 
    2. Choose “Virtual” to have a videoconference on Zoom. 
    3. Choose “eTutoring (File Sharing),” an asynchronous form of written feedback.   
  • In the “Would you like to share anything else?” area, tell us what you want to discuss to help us prepare, such as specific topics or assignments. 
  • Check the “Email Reminder” option to receive an email before your appointment. If you set your Jayhawk GPS settings to allow text messages, you could also choose that option. 
  • Press the “Schedule” button. You will see a success page where you can then go view the details of your appointment. You will also receive a confirmation email with the date, time, location, and details about how to attend. Note: Make sure to check for the necessary Zoom links or eTutoring surveys depending on your type of appointment. 

 

You can find a list of upcoming appointments in Jayhawk GPS under the Appointments tab.

In-person Appointments

In-person appointment are on-campus appointments. To attend your in-person appointment, please come to our location in Anschutz Library on the 4th floor, room 424. Please check in with our front desk.

Late Arrivals: You must arrive on time for your appointment. If you are more than 10 minutes late, your appointment will be treated as a no-show, and we will not be able to conduct the appointment.

Videoconference Appointments

To attend a videoconference appointment, join the Zoom link provided by email. You must have a working microphone to talk with your consultant. We also encourage you to use your video. 

Late Arrivals: You must arrive on time for your appointment in Zoom. If you are more than 10 minutes late, your appointment will be treated as a no-show, and we will not be able to conduct the appointment.

eTutoring Appointments

eTutoring is an asynchronous appointment for written feedback on a shared file. You do not need to show up at the time of your appointment. Instead, you will receive a second email after your appointment confirmation that includes a pre-appointment survey. Fill out the survey and attach your document before the start time of the appointment.

If the survey is not completed with an attached document before the appointment starts, the appointment will be considered a no-show.  

At the end of the appointment time, you will receive an email with your feedback attached.

If you need to cancel your appointment,

  • Log into the Jayhawk GPS (Navigate) website at jayhawkgps.ku.edu or the phone app. Go to the website or app and log in with your KU single sign-on.
  • Go to the Appointments tab and click on the appointment you want to cancel.
  • At the bottom right of the appointment details, click “Cancel Appointment.”
  • Choose one of the reasons from the dropdown menu, and click “Cancel Appointment.”
  • Once you have canceled your appointment, you may sign up for a new one.

If you have any questions about changing or canceling an appointment, call the Wingspan at 785-864-7733 or email writing@ku.edu.

  • Log into the Jayhawk GPS (Navigate) website or the phone app. Go to the website or app and log in with your KU single sign-on.
  • Go to “My Docs” on either the app or website/web platform.
  • Click on “Appointment Summaries” to see notes from your Center for Learning and Writing Support appointments. Note that the document with eTutoring feedback will be sent through email at the end of the appointment time.