How Consultations Work

Writing Center Services through the Wingspan offer a variety of ways for students and members of the community to get feedback on their writing.

Schedule an Appointment

In-Person Consultations

The Wingspan offers a variety of locations and hours for Writing Center Services. In-Person Consultations allow you to work closely with a trained writing consultant on the Lawrence campus.
Student studying on her computer

Virtual Consultations

Because many writers like face-to-face consultations but have complicated schedules, we also offer consultations online. Whether you choose to talk via text chat, audio chat, or video chat, online consultations enable you to have a real-time conversation with a consultant about your writing--from anywhere you have internet.
Student working on homework


For those writers who learn best from written feedback, we suggest sending your writing to us online and receiving eTutoring feedback. Though you do not have to meet synchronously in real time, you will still schedule an appointment time with a consultant – so you know when to expect a response.
Students working in Capitol Federal Hall

Use our Appointment System

  1. Click the "Schedule An Appointment" button or simply log in to the appointment system.
  2. You will be asked to sign in with your KU ID. If you are not prompted to enter your KU ID, you may need to register.
  3. At the top of the sign-in box, select "Click here to register."
  4. You will subsequently be taken to the "Create a New Account" screen.
  5. Follow the prompts to create your new account. You will only need to follow these steps once. 

After these steps are completed and you are registered within our system, you can easily access the appointment system by signing in with your registered email and password.

To make an appointment, enter our appointment system by clicking one of the 'Schedule an Appointment' buttons on our website and sign in with your KU Online ID and password. 

  1. If it is your first time making an appointment, you will first need to register for an account. Fill out the registration information. 

  1. To make an appointment, first choose the correct schedule. If you are an undergraduate student, use the Undergraduate Appointments schedule. If you are a graduate student, use the Graduate Appointments schedule. Within the appointment system, you will see a drop-down menu at the top of the webpage.  


Image of appointment system with the dropdown Schedules button circled. 

  1. Use the “Find an Appointment” tool to search for an available appointment. Choose the date and time you prefer and click Find Appointments. If you don’t find a good match, we recommend trying a few different times in the search because it may not show all of the available appointments. You may also switch to the calendar display to see the full day’s appointments. 

Image of Find Your Appointment page with buttons identified. 

  1. From the appointment options, click Reserve on the one you want to book. 

Image of appointment selection page with Reserve button circled. 

  1. Select the appointment type that works best for your schedule and purpose.  

Image of appointment form with type of appointment selection identified. 

  1. Fill out the rest of the form detailing your assignment, where you are in the writing process, and what you would like to work on in that appointment. You can also attach Word documents to the appointment form. If you chose an eTutoring appointment, you must attach a document before your appointment time. 

Image of the end of the appointment form where you can attach documents and create the appointment. 

  1. Once you have completed the form, click "Create Appointment." 


  1. To cancel an appointment, go back to our appointment system and click on the correct appointment under Today’s Appointments or Future Appointments. 
  2. Scroll to the bottom of the appointment form and select “Cancel This Appointment.” 
  3. You will receive an email confirming the cancellation. 

Starting with the Summer 2024 semester (June 5, 2024), the Wingspan will be switching to Jayhawk GPS (Navigate) for our appointment system. You will be able to find directions for making appointments on the Wingspan's Appointment page soon.